Course description:
This course provides a study of how to take care of hotel management and hospitality quality through developing levels of hotel services, paying attention to customer complaints and opinions, providing ways to achieve comfort for customers, providing the best accommodation services to customers, training employees continued to follow the latest methods in various fields of work, applying quality components to service departments, reception, restaurants, hygiene, and banquet halls in the hotel to attract customers and keep them
Target groups:
The hotel sector and tourism companies.
When you finish this course, you will receive a certificate approved by the British Training Center.