Information Systems and Customer Service

Information Systems and Customer Service

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Course Description:

This course will show you the importance of Information Systems and their applications for data processing and analysing to make the right decision according to the results. It will also show you how to achieve customer service objectives and goals through such systems through smooth communication and easy interactive support. In addition to, that you learn how to increase the efficiency of communication using the newly available tools of modern technologies such as computers and smartphones, also how to train workers to develop their skills in providing the best levels of customer service.

Targeted Groups:

Ecommerce sector

When you finish this course, you will receive a certificate approved by the British Training Centre.