Quality in Health Services

Health Services Quality

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Course Description:

This course includes a definition of quality, quality chains, views on quality, dimensions of quality, knowledge of problems related to quality, analysis of the reasons for the occurrence of the problem in quality, the importance of quality for health service users, the importance of quality for employees in health services, consequences of neglecting quality requirements, necessary indicators and facts for quality, standards for evaluating performance in health services, how standards are based on quality dimensions, how standards are monitored, forms of standards control, standards frameworks, and how standards are developed.

Target Groups:

The medical section.

When you finish this course, you will receive a certificate approved by the British Training Centre.